FAQ

Creating an account at SpinPals Casino is quick and straightforward. Start by visiting the SpinPals website and clicking the 'Sign Up' or 'Register' button. You'll need to provide some basic information, including your email address, create a password, and verify that you're of legal age to play. Some states may require additional verification steps to comply with local regulations. Once registered, you'll automatically receive your welcome bonus of 30,000 Gold Coins and 3 Sweeps Coins—no deposit required! This bonus gives you immediate access to over 300 exciting casino games. The entire registration process typically takes less than two minutes, and your account will be ready for play immediately after verification.

SpinPals Casino operates on a dual-currency system that's common among sweepstakes casinos. Gold Coins (GC) are the primary virtual currency used for entertainment purposes only. They have no real-world value and cannot be redeemed for cash prizes. You can receive Gold Coins through welcome bonuses, daily logins, and purchases. Sweeps Coins (SC), on the other hand, are the promotional currency that can be redeemed for cash prizes after meeting playthrough requirements. You receive Sweeps Coins as a bonus with Gold Coin purchases, through daily login bonuses, or via other promotional activities. When playing games at SpinPals, you can switch between GC and SC modes, depending on whether you want to play just for fun or with the possibility of winning redeemable prizes. This dual-currency model allows SpinPals to operate legally as a sweepstakes casino in many states where traditional online casinos aren't permitted.

SpinPals Casino welcomes new players with a generous no-deposit bonus of 30,000 Gold Coins and 3 Sweeps Coins automatically credited to your account upon registration—no bonus code needed. This gives you immediate playing power without requiring any financial commitment. Beyond the welcome offer, your first purchase unlocks even more value: $20 gets you 2,300,000 Gold Coins plus 23 Sweeps Coins, significantly boosting your playing potential. SpinPals also rewards loyalty through daily login bonuses that provide free coins simply for returning to the site each day. Additionally, their Refer-a-Friend program lets you earn 100,000 Gold Coins and 10 Sweeps Coins when friends sign up using your unique referral link and make a minimum $10 Gold Coin purchase. These bonuses allow you to explore SpinPals' extensive game library featuring titles from premium developers like Pragmatic Play, Hacksaw Gaming, and Evoplay.

At SpinPals Casino, the deposit and withdrawal system works differently from traditional online casinos due to its sweepstakes model. For deposits, you're technically purchasing Gold Coins (GC) for entertainment purposes, and Sweeps Coins (SC) are included as a promotional bonus. SpinPals accepts major credit cards including Visa and MasterCard for these purchases. The minimum purchase amount may vary, but packages start as low as $20, which gets you 2,300,000 Gold Coins plus 23 Sweeps Coins as a bonus. For withdrawals, you can redeem your accumulated Sweeps Coins for cash prizes after meeting the necessary playthrough requirements. The minimum redemption threshold is typically 100 SC. SpinPals processes withdrawal requests within 1-3 business days, though the actual time to receive funds depends on your chosen withdrawal method. Before your first withdrawal, you may need to complete identity verification to comply with regulatory requirements, which usually involves submitting proof of identity and address.

SpinPals Casino boasts an impressive collection of over 300 high-quality casino games from renowned software providers including Pragmatic Play, Hacksaw Gaming, Evoplay, Playson, and RubyPlay. The game library primarily focuses on slots, with popular titles like Sugar Rush 1000 featuring cluster pays mechanics and up to 30 free spins, and the Big Bass series including Big Bass Vegas Double Down Deluxe and Big Bass Return to the Races, both offering exciting bonus features across their 5-reel, 10-payline formats. Many games include engaging features such as free spins rounds, multipliers, and special buy-in bonus options. The slot selection covers diverse themes from sweet treats to fishing adventures and horse racing. While slots dominate the library, SpinPals also offers table games and specialty options to provide a well-rounded gaming experience. All games can be played using either Gold Coins for fun or Sweeps Coins for the chance to win redeemable prizes, giving players flexibility in how they enjoy the platform.

SpinPals Casino offers reliable customer support options to ensure players can quickly resolve any issues or questions. Their primary support channel is live chat, available directly on the SpinPals website for immediate assistance. This option is ideal for urgent matters or quick questions about games, bonuses, or account issues. For more detailed inquiries or situations that may require documentation, email support is available at support@spinpals.com. The support team typically responds within 24 hours, though many players report much faster response times. SpinPals' support agents are trained to handle a wide range of topics, from technical issues and account verification to bonus terms and gameplay questions. Before contacting support, you might want to check this FAQ section, as many common questions are already addressed here. The customer service team is available in English and operates extended hours to accommodate players across different time zones, though 24/7 support may not be available.